JR
Jaco R
1 reviews | Active since Aug 2016
12 Dec 2024, 17:11
Declined 95% of procedure shortfall payments.
Please be very careful. They cannot tell you upfront if a procedure's shortfall will be covered, even if you send them all procedure codes from the Dr. Medical aid paid portion but Kaelo Gap declined 95% of shortfall payments.
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Replies (1)Kaelo's replyOfficial
12 Dec 2024, 17:18We are so sorry to hear this. Our team has been notified of the matter and will be investigating further. Feedback will be shared once the investigation is completed.
Kaelo's reply12 Dec 2024, 17:18
Official
We are so sorry to hear this. Our team has been notified of the matter and will be investigating further. Feedback will be shared once the investigation is completed.
