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Pholani M

1 reviews | Active since Mar 2023

12 Jul 2023, 09:14

****

The ****ming by Kaelo and Dischem is infuriating. When I took the policy I was advised that I would get over the counter MEDICATION Dischem outlets but Dischem Killanery has no idea about this medical. The Kaelo agents refuse to help over the phone. But I am being debited religiously without an access to help care or medication it’s been 3months without any help of clarity I haven’t even received any of the policy documents.

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Replies (1)
Kaelo
Kaelo's reply12 Jul 2023, 09:20
Official
Hi Pholani, we are very sorry to hear this. 

We will ensure that a consultant contacts you regarding your experience and we hope to best assist. 

The Kaelo Team