NN
Ntsika N
1 reviews | Active since Nov 2022
09 Sept 2026, 10:14
Customer service is pathetic
Their customer service is really pathetic. Especially the agents on the WhatsApp line, no care for explanation as the medical insurance. I have spoken to 2 different agents and it's just terrible
Helpful (0)
Replies (1)0
Replies (1)
Kaelo's replyOfficial
09 Sept 2026, 14:08Thank you for bringing this to our attention. We're sorry to hear about your experience and understand how frustrating this must have been.Your feedback has been shared with the relevant team so that your concerns can be reviewed and addressed. We appreciate you taking the time to let us know, as it helps us improve the service we provide.
Kaelo's reply09 Sept 2026, 14:08
Official
Thank you for bringing this to our attention. We're sorry to hear about your experience and understand how frustrating this must have been.Your feedback has been shared with the relevant team so that your concerns can be reviewed and addressed. We appreciate you taking the time to let us know, as it helps us improve the service we provide.