COMPLAINT

Hello, Since signing up with Kaelo in January 2022, I've had endless issues with them, which Quellin Govender is well aware of. Amongst other issue, I had to escalate a complaint, just to get the medical cards delivered after Kaelo had already deducted 3 monthly premiums. Today, I've been searching for a Dentist in their network, that's close to my work (in Cape Town cbd, not somewhere remote). I called three different Dentists on their list- 2 numbers don't exist and the other 1 rings until Telkom says "this number isn't available! They take my money every month, but when I need a provider, I cannot find any.