CK
Colin K
1 reviews | Active since Jan 2025
31 Jan 2025, 12:50
Claim gap***/4 rejected R2890
Claim gap***/4 rejected R2890. 40 _ code 135, so I contacted med aid and they sent u e mail Jan 16 explaining they did not reimburse below scheme rates as there were modifiers reflected on their statement, you have not taken notice of this. I also sent same e mail from med aid to u on Jan 16, 2025, no action by you. I Followed up with e mail of Jan 29, you confirmed receipt ref ***4 Jan 30. VERY FRUSTRATING. Please sort this out and complete my claim as u state u pay diff between med aid cover and doctors rate. I'm embarrassed that this large amt not paid out so that I can pay doctor
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Replies (1)Kaelo's replyOfficial
03 Feb 2025, 08:37Hi Colin, we are very sorry to hear this and want to ensure that you are assisted as soon as possible. Our team has been alerted and will get in touch with you.
Kaelo's reply03 Feb 2025, 08:37
Official
Hi Colin, we are very sorry to hear this and want to ensure that you are assisted as soon as possible. Our team has been alerted and will get in touch with you.
