TL
Tshepi L

1 reviews | Active since Jun 2021

15 Mar 2024, 00:34

Claim

Worst service ever still waiting for the refund even after been promised I will get it within 14days & it has been more than that no communication nothing what so ever will not recommend it to anyone.

0
Replies (5)
Kaelo
Kaelo's reply15 Mar 2024, 08:21
Official
Hi Tshepi, we sincerely apologise for the service you have experienced. Please note that our team has been notified and will assist you as soon as possible. 
TL
Tshepi L's update18 Mar 2024, 09:10
Reviewer Update
I still haven't received any form of communication nor refund. All I want is my money

Kaelo
Kaelo's reply18 Mar 2024, 09:52
Official
We are very sorry to hear this. We have followed up with our team and once communication has been sent, we will revert back. 
TL
Tshepi L's update19 Mar 2024, 10:40
Reviewer Update

Why was the banking details not loaded when I had provided with it in the form. When was I going to receive an update had I not escalated this matter to hello peter? It shows how *********** are you or either you just don't pay your clients like you claim. Lastly I would like to find out when can I expect my money as I have waited long enough.
Kaelo
Kaelo's reply19 Mar 2024, 11:47
Official
Good day Tshepi, we sincerely apologise for the inconvenience caused.  Our systems were currently down due to a technical error. We will follow up with our team to clarify on further details. 

The Kaelo Team