RC
Rodney C

1 reviews | Active since Jun 2011

23 Feb 2023, 13:58

Behind the times

Why would you be getting texts and emails from this bunch telling you that your Sanlam Gap cover which has been paid in full to date was cancelled in 2020.🤷🤷🤷🤷...WTH

0
Replies (4)
Kaelo
Kaelo's reply23 Feb 2023, 14:54
Official
Hi Rodney Calvert, 

We are so sorry to hear about your experience. 

We have alerted our team to look further into the matter and you will be contacted as soon as possible. 

The Kaelo Team
Kaelo
Kaelo's reply24 Feb 2023, 15:29
Official
Good day Rodney Calvert,

Our team has attempted to contact you with no success. 

Kindly check your email as our team has sent through communication. 

The Kaelo Team

RC
Rodney C's update27 Feb 2023, 10:13
Reviewer Update
So I eventually get a reply saying that it was an error and that my policy is in fact still running and then they forward me a copy of the encrypted PDF but with no password to open it..🤷🤷🤷🤷🤷🤷
Kaelo
Kaelo's reply28 Feb 2023, 09:12
Official
Good day Rodney Calvert, thank you for providing feedback. 

Kindly use your ID number to open up the document. Please let us know if you experience any error. 

The Kaelo Team.