NM
Neo M

1 reviews | Active since Dec 2025

08 Dec 2025, 15:31

BAD SERVICES COSTING ME AS THE MEMBER

Im highly disappointed with Kaelo Healthcare, I had no idea that after my 3rd gp visit I need an authorization, so now I owe the doctor yet I pay kaelo every month to cover my medical bills. Further more I have to always call before consulting my gp, meaning if I dont have airtime I can't see the doctor yet I pay them month in month out.. I wouldn't advise people to take the Kaelo Health plan its a ****

0
Replies (1)
Kaelo
Kaelo's reply09 Dec 2025, 12:23
Official
We are sincerely sorry and thank you for bringing this to our attention. Our team has been alerted and will be in touch.