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Siphokazi C
1 reviews | Active since Feb 2025
01 Oct 2025, 09:37
Bad Service
They have the worst customer service, you will be on the line trying to get through to someone for more than 20 minutes and you never get assisted so appalling, what if a member is terribly sick and needs urgent care
Helpful (0)
Replies (3)0
Replies (3)
Kaelo's replyOfficial
01 Oct 2025, 09:41That doesn't sound right. We are sincerely sorry and thank you for bringing this to our attention. Our team will look into this and work on improving our service. If there is anything you need assistance with, please reach out on any of our social media pages.
Kaelo's reply01 Oct 2025, 09:41
Official
That doesn't sound right. We are sincerely sorry and thank you for bringing this to our attention. Our team will look into this and work on improving our service. If there is anything you need assistance with, please reach out on any of our social media pages.
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Siphokazi C's updateReviewer Update
01 Oct 2025, 09:50I need to go see a doctor today and now, your app is not working and not allowing my details and your customer service lines are not being answered what does one do if they need assistance
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Siphokazi C's update01 Oct 2025, 09:50
Reviewer Update
I need to go see a doctor today and now, your app is not working and not allowing my details and your customer service lines are not being answered what does one do if they need assistance
Kaelo's replyOfficial
01 Oct 2025, 10:03We have escalated this to our team. Feedback will be shared once received.
Kaelo's reply01 Oct 2025, 10:03
Official
We have escalated this to our team. Feedback will be shared once received.