bad service

this is my 3rd Hollopeter complaint for Kaelo gap with regards to my claims. I have been promised that all 3 my claims will be finalised and paid by Monday or Tuesday. Since then, I have not received my funds and tomorrow is Friday. I have not received the best service from Mercia, I have been promised that all my claims was going to be finalised by Tuesday however this was not done. Please I ask that you cancel my service with you, I feel like no client deserves to be treated the way you guys have delt with my claims. Please cancel my service with you with immediate effect.