Bad service

Taking this gap cover was a total waste of time. This is the worst service I have ever encountered. When it comes to signing up they are so quick to sign you up. But processing a claim is something this company will take you from pillar to post for. You call them you speak to their consultants they tell you one thing. The minute you put the phone down you receive an email telling you the exact opposite of what was confirmed on the telephone. This company sends documents to be completed by specialist doctors then they themselves who sent the forms then tell you the forms are outstanding meanwhile the forms where originally sent by them. I submitted a claim in January. Today is the 27th of March I'm still being asked for forms of which these forms where submitted weeks ago. Save yourself a lot of stress and stay away from this horrible customer service