Appalling services

Consistent poor service from Kaelo. I have been contacting you on a daily basis with no resolution.

I have been calling Kaelo since 27 Jan where I spoke to 4 different people f which two of them dropped the phone, The two I spoke to promised that I would get the letter I was requesting the following day.

Called the following day and spoke to a lady who claimed there were no notes on the account and that I had to wait 24hr, she also promised that her manager would call me back. 24rs has passed and I still haven't received the exit medical aid certificate. I am not happy with how you deal with customers. All I need is a letter with the date the cover ended.