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Taryn E

1 reviews | Active since Jun 2019

28 Mar 2024, 12:01

Appalling customer service

The customer service received from Kaelo Western when trying to submit a claim is appalling. I cancelled my policy with them and have found far better cover at better prices.

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Replies (1)
Kaelo
Kaelo's reply28 Mar 2024, 12:08
Official
Good day Taryn, 

We are very sorry to hear this and take all feedback very seriously. Our team will be in touch with you to find out what ways we can best improve our services. 

The Kaelo Team