AC
Amelia C

1 reviews | Active since Jan 2025

08 May 2025, 21:02

************* and full of false advertising

I do not recommend Dis-Chem health insurance, which is Kaelo Primecure as they give you many false promises. They promise you they will cover something and then later refuse to cover it due to an apparent exclusion. For example, the Dis-Chem Health-MyHealth Plus plan states they will pay 2000 towards a specialist visit. But what they do not tell you is that they will only pay 2000 if there is a diagnosis, if it is a check up, they do not cover anything. I verified this with them before hand and still they said yes yes, waste your time completing forms, promise you it will be refunded and then only later do you find out the truth. I would really discourage anything believing what they promise are your 'benefits.

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Replies (1)
Kaelo
Kaelo's reply12 May 2025, 08:53
Official
 That is quite concerning to hear and we are very sorry. Kindly note that this has been escalated to our team and they will be in touch to assist you in anyway possible.