After submitting a c...

Item: Kaelo
Rating: 3
Author: Russell J

After submitting a claim it follows that as the claim process proceeds all sms and email correspondence is incomplete as they do not indicate which service provider and amount that the claim is for this making it difficult to reconcile ( in the case of multiple claims ) which claim the sms/email corresponds to

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Replies (1)

Kaelo's replyOfficial

14 Mar 2025, 13:34

Thank you for bringing this to our attention, we will definitely look into this so we can improve our claims process.

Kaelo's reply14 Mar 2025, 13:34

Official

Thank you for bringing this to our attention, we will definitely look into this so we can improve our claims process.