GM
Gugulethu M
1 reviews | Active since Jun 2022
17 Oct 2023, 12:56
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Misrepresentation. Dischem health insurance is an absolute ****. The list of doctors given is bogus and doctors and hospitals deny any association with this insurance. All my claims have been rejected and I have paid doctors cash. I was sent away by hospitals in the middle of the night with a sick infant. Eben with emergency illnesses buy up. I am highly disappointed and have canceled my policy.
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Replies (2)
Kaelo's replyOfficial
17 Oct 2023, 14:03Hi Gugulethu, we sincerely apologise for the service you have received and completely understand the frustration.
We have informed our team and they should be able to get in touch with you on how we can best improve.
The Kaelo Team
We have informed our team and they should be able to get in touch with you on how we can best improve.
The Kaelo Team
Kaelo's reply17 Oct 2023, 14:03
Official
Hi Gugulethu, we sincerely apologise for the service you have received and completely understand the frustration.
We have informed our team and they should be able to get in touch with you on how we can best improve.
The Kaelo Team
We have informed our team and they should be able to get in touch with you on how we can best improve.
The Kaelo Team
Kaelo's replyOfficial
23 Oct 2023, 10:51Good day Gugulethu,
Our team has assisted with your termination and we hope to have best assisted.
The Kaelo Team
Our team has assisted with your termination and we hope to have best assisted.
The Kaelo Team
Kaelo's reply23 Oct 2023, 10:51
Official
Good day Gugulethu,
Our team has assisted with your termination and we hope to have best assisted.
The Kaelo Team
Our team has assisted with your termination and we hope to have best assisted.
The Kaelo Team