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Zanele C

1 reviews | Active since Jul 2020

05 Feb 2026, 19:14

Warning to all potential clients

KA GAE INTERIORS:

I've had a terrible experience with Norah from Ka Gae Interiors. She was paid in full for renovations, but the work is incomplete and of poor quality. She's refused to refund my money, despite promising to do so.

Issues include: - Unqualified team causing damage to property (e.g., ruined roller blinds, stained, cracked outdoor tiles, untidy property left with contractor debris) - Unfulfilled promises and lack of communication - Ignoring client messages and refusing to address issues

Be cautious: she's dishonest, unqualified, and won't hesitate to take your money without delivering. Her 2-year warranty isn't worth much without a signed contract.

She oversold, took on more than she could handle, and accepted payments without delivering. She used my funds meant for other purposes (over R35,000 for a supplier). When confronted, she assured me it was a misunderstanding and promised a refund (by Feb 1st), but hasn't refunded me to-date and now ignores my follow ups and has stopped all communication.

If considering Ka Gae for wall frames or other work, do your research and don't pay until the project is complete. Protect yourself, you'll be left with more damage than when the work started.

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Replies (2)
Ka Gae Interior Design
Ka Gae Interior Design's reply09 Feb 2026, 09:09
Official
Hello Zanele

This Statement is false. During the hand over You and your husband were happy with services, the issue started when you didn't want to pay the plumber, you threatened to destroy my company, because you didn't want to pay for the plumber services you requested, on top of that you owe Ka Gee interiors a balance of R36 000
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Zanele C's update09 Feb 2026, 11:09
Reviewer Update

"Norah, Ka Gae was my appointed supplier - all communication was between us, leave my family out of it. As initially agreed, all project funds, including the plumber's payment, were paid to your business account. You were the middleman, and all communication and payments went through Ka Gae's business account. We both have records.

I fulfilled my obligations, but the project wasn't completed - no handover, no final checks. You admitted to running out of funds, halting work. You're taking on projects you're not equipped for, mismanaging funds, and delivering incomplete work. Be honest about your capabilities.

All funds were paid in full. You owe me a refund, promised by Feb 1st due to bank delays. You've ignored direct communication, only responding to reviews. I'm sharing this to warn others: do thorough research before appointing and paying you and your business.

All communication and suppering documents have been shared with the reporting team at Hello Peter.

Norah learnt honesty in business, it will take you far.

I am sure I am not the first you have done this too.