Beware of this company

Beware of this company. I logged a claim for my faulty energizer with Standard Insurance & then received a call from a Jack Nair claiming to be an assessor from the company. He came to my house & tried to pursuade me to use the insurance company's chosen supplier as I said I was going to use my security company. He didn't even bother to test the energizer with any instrument which I know to be normal procedure & disregarded my input. I then received feedback that the claim had been rejected. In the first contact, had Jack introduced himself as been from K&R & also appointed on behalf of Standard Insurance as an assessor I would have told him in the call about my preferences. He is not an independant assessor and apparently incapable of making a professional decision unless he benefits. I was told him that the security company that a contribute to polygraphs their staff every 6 months and maybe that also made him uncomfortable.