THEY ****MED ME AND WOULD LIKE A REFUND

I PAID FOR A HEADBOARD ON THE 11TH OF OCT '23 AND I HAVE NOT RECEIVED IT TO THIS DAY. I HAVE BEEN COMMUNICATING WITH KAGISHO REGARDING DELIVERY SINCE I AM STAYING IN CAPETOWN. I HAVE NOT BEEN GETTING REGULAR FEEDBACKS AS I EXPECTED AS I WAS THE ONLY ONE STRETCHING FROM MY SIDE AND THAT DOES NOT MAKE ME HAPPY. THERE IS NO COMMUNICATION WHATSOEVER. PREVIOUSLY, I ASKED FOR A REFUND AND KAGISHO MENTIONED THAT I WILL GET IN IN 2 WEEKS TIME AND NOW THE TIME FRAME HAS CHANGED TO 3 WEEKS AND SHE DID NOT BOTHER TO CALL ME AND INFORM ME ACCORDINGLY.

P.S I HAVE PROVIDED THEM WITH POP BUT SOMEHOW THAT DID NOT HELP TOO. I AM PROFUSELY LIVID AND THIS IS PREPOTROUS. I NEED MY REFUND PLEASE HELP ME.

I FEEL ****MED AND I WANT MY REFUND R1500