Disappointed

I used them last year...fantastic service. Used them again end of Feb and it was a disaster, had to pay double and plus after i got a quoted amount. When they went back for the second load they left a bakkie load of stuff behind that i had to pay somebody else to go and pick up. One of the guys that came with was very rude and was rushing because one of their other trucks broke down and they had to do some extra trips, my move got rushed and i landed up with broken plants and ripped couches. Very disappointed and sad