Worst inhumane client service

<p>Upon my joining at the Planet fitness Just Gym I was informed that it would not be a problem if my kids age 12 and 9 sit at the entrance.... there was no problem for several months.</p> <p> </p> <p>Then an admin lady rudely insulted me and told me that I am not allowed to bring my kids to the gym.</p> <p>I then spoke to the Rustenburg supervising manager Ogopoleng..who said that he will address the matter with the admin lady and that he knows that my kids have not once over stepped boundry and are allowed to sit at the entrance.</p> <p> </p> <p>Matter was resolved and I entered with my kids months thereafter.</p> <p>Today 9 March my kids sat at the entrance while I was training an extremely rude admin lady , named Otsile came with my kid in to the gym telling me kids are not allowed... I informed her about the previous occasion where the manager informed me its not a problem.</p> <p> </p> <p>She bluntly said....remove this kid from the premises and went on to speak to the other employees mocking the situation. She further said she will gladly cancel my membership.</p> <p> </p> <p>Upon speaking to the same manager Ogopoleng I was informed that its now a problem and I can call tomorrow to cancel my membership.</p> <p> </p> <p>Ive never in my life been so humiliated in such way. Every where I go I will inform as much people to stay away from Just Gym Rustenburg</p>