1 reviews | Active since Apr 2017
Horrible client service
We decided to buy a car in February of 2018. We went to Just Carz as we thought that such a big name would have amazing client service. WRONG!! We first decided on a Hyundai i10, after a week, we noticed that one tyre is severely damaged. Took it back and they fixed. Few days after that, the car would just completely cut out while driving and is unable to start. They tried fixing it several times but was unsuccessful. They offered to give us another car and reduce the price. We though okay WOW what amazing service. But for some reason we were only allowed that car as all other cars (even the ones equal to the amount of the Hyundai i10) were apparently already sold (Just weird that all if those vehicle are still there 6 months later???). 2 months went by when we noticed that they have not yet amended the financing. After numerous attempts where they promised to come back a few hours later, we eventually got a response from them. No, now they have to apply for new financing, AFTER WE ALREADY PAID 3 MONTHS!! We forced them to take the car back and sign a contract never to contact us ever again and that all debts are settled! Really horrible experience, would not recommend them to anyone!
