Just Brand
Claimed Business
|1.7|6 Reviews (last 12 months)|This business does not respond to reviews
Just Brand
Claimed Business
|1.7
6 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.7|6 Reviews
Oct '25 - Sep '26
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRS
A
Anonymous
1 reviews | Active since Jun 2017
8 Jun 2026, 10:35
Exceptionally bad service
Good pricing but that is all. Waste of time and money. Their branding and execution of orders is alarmingly slow. 2 months instead of 10 business days as per their quote. Would never recommend this company for anything. Emails get ignored.
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Anonymous
1 reviews | Active since Jun 2017
8 Jun 2026, 10:35
Exceptionally bad service
Good pricing but that is all. Waste of time and money. Their branding and execution of orders is alarmingly slow. 2 months instead of 10 business days as per their quote. Would never recommend this company for anything. Emails get ignored.
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Replies (0)OK
Olu K
1 reviews | Active since Nov 2018
1 Mar 2026, 17:53
Poor Service from Sharlene
Had a bad and poor customer experience with Sharlene. I wanted a revised qoute. I called and emailed but she never bothered to return my calls or emails. I ended up paying on the old qoute. I sent it to you her via email she never bothered to acknowledge my email. I went to the Just Brand office and she still didn't bother to attend to me. I decided to cancel the branding and just opted for product purchase only. I told this to a go between as she kept sending people to me instead of attending to me. I was then asked to cancel via email which i did. She still did not acknowledge my email even my order. Now this poor customer service i honestly would not recommend her to anyone. I was however helped by the collection & reception staff who were very polite.
Helpful (0)
|Replies (1)OK
Olu K
1 reviews | Active since Nov 2018
1 Mar 2026, 17:53
Poor Service from Sharlene
Had a bad and poor customer experience with Sharlene. I wanted a revised qoute. I called and emailed but she never bothered to return my calls or emails. I ended up paying on the old qoute. I sent it to you her via email she never bothered to acknowledge my email. I went to the Just Brand office and she still didn't bother to attend to me. I decided to cancel the branding and just opted for product purchase only. I told this to a go between as she kept sending people to me instead of attending to me. I was then asked to cancel via email which i did. She still did not acknowledge my email even my order. Now this poor customer service i honestly would not recommend her to anyone. I was however helped by the collection & reception staff who were very polite.
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Replies (1)EC
Elaine C
1 reviews | Active since Sept 2025
2 Dec 2025, 08:55
Prompt and efficient resolution of my complaint regarding my order delivery
Order: SS421833 There has been an issue with the delivery of my order. Sheryl-ann contacted me early Monday morning and explained what the circumstances was that lead to the order not being delivered. I understand it was something unforeseen, she however promised delivery within a few hours. I received my order and everything was there as per my order. Thank you so much for intervening and ensuring that my order was delivered so quickly, I appreciate. Elaine
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Elaine C
1 reviews | Active since Sept 2025
2 Dec 2025, 08:55
Prompt and efficient resolution of my complaint regarding my order delivery
Order: SS421833 There has been an issue with the delivery of my order. Sheryl-ann contacted me early Monday morning and explained what the circumstances was that lead to the order not being delivered. I understand it was something unforeseen, she however promised delivery within a few hours. I received my order and everything was there as per my order. Thank you so much for intervening and ensuring that my order was delivered so quickly, I appreciate. Elaine
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Replies (0)LF
Linda F
1 reviews | Active since Aug 2024
20 Oct 2025, 16:04
Very bad customer service
I ordered bags from them; these were to be branded by embroidery. Paid in full upfront. The bags came but the printing was not embroidered. I sent an email on the same day. It took a month for them to respond to that email. A response from Sheryl-Ann said, she checked with the factory and they said the embroidery would have closed up the pocket, so they went with an alternative. This was not discussed with me; I had already paid for embroidery, I would have changed the position for the logo or even changed the bag if needed be, but I was not given the opportunity to decide. I asked that they fetch them and redo the print. She responded and asked for my address which I gave. I am still waiting to this date. They are just the worst!
Helpful (0)
|Replies (0)LF
Linda F
1 reviews | Active since Aug 2024
20 Oct 2025, 16:04
Very bad customer service
I ordered bags from them; these were to be branded by embroidery. Paid in full upfront. The bags came but the printing was not embroidered. I sent an email on the same day. It took a month for them to respond to that email. A response from Sheryl-Ann said, she checked with the factory and they said the embroidery would have closed up the pocket, so they went with an alternative. This was not discussed with me; I had already paid for embroidery, I would have changed the position for the logo or even changed the bag if needed be, but I was not given the opportunity to decide. I asked that they fetch them and redo the print. She responded and asked for my address which I gave. I am still waiting to this date. They are just the worst!
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Replies (0)FN
Fransisca N
1 reviews | Active since Aug 2013
13 Oct 2025, 09:50
HORRIBLE DISHONNEST SERVICE
I do not even know where to begin!!! Such a contradiction of their slogan, nothing absolutely nothing professional about anything they do. We placed an order for simple bags with our logo last week and they PROMISED that if we made an immediate payment and send POP THEY WOULD MEET THE DEADLINE...THE PROMISE was to have the bags delivered on Friday, nothing was communicated or delivered. SAT came and went, Sunday came and went and this morning i called twice and had them hang up on me and then get a lousy call to say the same drivers that were on their way from Mars on Friday are on their way today.... DO NOT WASTE YOUR TIME WITH THIS RIDICULOUS COMPANY, PATHETIC
Helpful (0)
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Fransisca N
1 reviews | Active since Aug 2013
13 Oct 2025, 09:50
HORRIBLE DISHONNEST SERVICE
I do not even know where to begin!!! Such a contradiction of their slogan, nothing absolutely nothing professional about anything they do. We placed an order for simple bags with our logo last week and they PROMISED that if we made an immediate payment and send POP THEY WOULD MEET THE DEADLINE...THE PROMISE was to have the bags delivered on Friday, nothing was communicated or delivered. SAT came and went, Sunday came and went and this morning i called twice and had them hang up on me and then get a lousy call to say the same drivers that were on their way from Mars on Friday are on their way today.... DO NOT WASTE YOUR TIME WITH THIS RIDICULOUS COMPANY, PATHETIC
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Replies (0)