*****ulent company debiting money without consent

This is a pathetic company they first say you must pay 25 for the answer and then they take out R599 immediately after and furthermore I had cancelled my membership and requested for a refund the same day 22 November 2025 they have processed it and refunded on 22 November 2025 now on December 22 2025 they have taken again 599 without my consent as I canceled already on the 22 November 2025 so they not supposed to be debiting I then went to they site and cancelled again as I have proof when I first cancelled and they refusing refund saying I cancelled today I mean common sense if we at first cancelled on the 22 November 2025 it was supposed to end there why debit my account 22 December 2025 in the first place this company is a ***** company and will be taking them up