NB
Nicky B
1 reviews | Active since Apr 2021
26 Jan 2024, 12:11
They catch you of guard
Good day, please note that they stipulate that It only costs R15.00 to answer your question, and then you are redirected to answer the IT Technician but In the meantime, they have charged you R599.00 for a membership fee?????
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Nicky B's updateReviewer Update
26 Jan 2024, 13:35Hi I just wanted to let you know that they have responded
As per your request, your recent membership charge is voided. The payment of R599 was cancelled so quickly, only an authorization of funds was processed. An authorization is a hold that your card issuer places on your funds and is not an actual charge. You will not receive a credit back to your account since a charge was not processed, but the authorization shown on your card statement should drop off, usually within 3-5 business days, and it'll be as if the transaction never occurred.
Please let me know if you need further assistance.
Regards, Robert S.JustAnswer Customer Care
I just want to say THANK YOU 'Hello Peter'
As per your request, your recent membership charge is voided. The payment of R599 was cancelled so quickly, only an authorization of funds was processed. An authorization is a hold that your card issuer places on your funds and is not an actual charge. You will not receive a credit back to your account since a charge was not processed, but the authorization shown on your card statement should drop off, usually within 3-5 business days, and it'll be as if the transaction never occurred.
Please let me know if you need further assistance.
Regards, Robert S.JustAnswer Customer Care
I just want to say THANK YOU 'Hello Peter'
NB
Nicky B's update26 Jan 2024, 13:35
Reviewer Update
Hi I just wanted to let you know that they have responded
As per your request, your recent membership charge is voided. The payment of R599 was cancelled so quickly, only an authorization of funds was processed. An authorization is a hold that your card issuer places on your funds and is not an actual charge. You will not receive a credit back to your account since a charge was not processed, but the authorization shown on your card statement should drop off, usually within 3-5 business days, and it'll be as if the transaction never occurred.
Please let me know if you need further assistance.
Regards, Robert S.JustAnswer Customer Care
I just want to say THANK YOU 'Hello Peter'
As per your request, your recent membership charge is voided. The payment of R599 was cancelled so quickly, only an authorization of funds was processed. An authorization is a hold that your card issuer places on your funds and is not an actual charge. You will not receive a credit back to your account since a charge was not processed, but the authorization shown on your card statement should drop off, usually within 3-5 business days, and it'll be as if the transaction never occurred.
Please let me know if you need further assistance.
Regards, Robert S.JustAnswer Customer Care
I just want to say THANK YOU 'Hello Peter'