Just Answer ***** people's money!

What a bunch of *******. I cannot believe that this company is allowed to continue *****ing from people and get away with it. My dad, aged 84 yrs old, asked one question about a Kindle on Just Answer and was charged R599 for Mar, Apr, May, Jun, Jul & Aug 2023 (total of R3 594). He passed away on 01 July and was still charged for Jul & Aug, even though deceased. I cancelled subscription and asked for refund, but they refused. How is this even legal?