A Company Without Compassion

I signed up thinking there was a one time fee of $1.00 and ended up being charged $50.00/month without knowing it until some months later. Granted, I should have checked my credit card statement on line. They said they sent me a confirmation email online which must have gone into my junkmail folder because I never saw it. I cancelled as soon as I realized what had happened and asked for a refund of what I already paid but they refused. I should have been more on top of it but they should have been more understanding of my situation as a retiree on a very minimal fixed income and been granted a refund for the hundreds of dollars I spent for a membership I virtually never used and didn't even know I was being charged for. This is a company without compassion. Don't use them.