TA
Tshepo A

1 reviews | Active since Dec 2019

03 Dec 2019, 10:28

Junkmail is **********

I was contacted by a Junkmail ads consultant (Laiza Maleka) over the phone on the 25th of November 2019. She offered to boost my ad, I told her that my line of Business (Business Finance Brokerage) goes against their ad policy.

She then assured me that if I did it through her and paid R1200 for a two week ad it will be approved. Before tI could commit I asked her to clarify what it is I'll be getting for the R1200. She said: 1. National Top Ad 2. A post from their main Facebook page which bosts (57000+ likes) 3. Mobile app exposure

I committed a few minutes later and sent Proof of payment. 1. National Top ad was loaded with a pecu**** description when one clicks on the image (eastern cape). 2. Facebook didn't happen until three days later after I nagged for the post. On Thursday last week the above mentioned consultant assured me that the post is up and she sent me a screenshot to prove this. Only to realize the following morning that the Facebook Page that it was posted on is a sub page with a couple of hundred likes and followers. If that's not *****, I don't know what is? The consultant deliberately tried to deceive me to cover her tracks. 3. Mobile app (I don't know what's happening there till today)

I emailed the consultant Laiza Maleka to request a refund as I do not want to deal with Junkmail anymore. She cc'd her manager (Edna de Soussa on Friday the 29th) till to date, the *********** Edna hasn't said a word.

Junkmail is growing desperate.

0
Replies (1)
Junk Mail Publishing
Junk Mail Publishing's reply12 Dec 2019, 10:34
Official
Hi Tshepo,

We're sorry to hear about your experience. Edna has been in contact with you regarding the miscommunication that took place and is waiting for your response.

Kind regards,
The Junk Mail Team