Jumbo Cash 'n Carry
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
Jumbo Cash 'n Carry
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Oct '25 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Kayakazi N
1 reviews | Active since May 2024
14 Jul 2026, 09:52
Refund
I've got a bad bad service and experience with this business, I returned the goods that I didn't need that was purchased in their cash and carry, they said it will be refunded in my bank account within 2hours, 2hours turned to 2 days when I went and enquire in store. After 2 days of enquiry it changed to 7 days but today it's 8th day without my refund and with them having my stock in their store. I regret doing business with Jumbo cash and carry East London. Be warned people they are ****mers who don't want to issue refunds
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Kayakazi N
1 reviews | Active since May 2024
14 Jul 2026, 09:52
Refund
I've got a bad bad service and experience with this business, I returned the goods that I didn't need that was purchased in their cash and carry, they said it will be refunded in my bank account within 2hours, 2hours turned to 2 days when I went and enquire in store. After 2 days of enquiry it changed to 7 days but today it's 8th day without my refund and with them having my stock in their store. I regret doing business with Jumbo cash and carry East London. Be warned people they are ****mers who don't want to issue refunds
0
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Cynthia M
1 reviews | Active since Apr 2026
11 Apr 2026, 17:13
Kiosk cashier
I went to shop by Jumbo Cash n Carry Crown mine in jhb, I must say their customer service is pathetic really, we were by the tills waiting to pay, one lady that works there came to us and said we have to go to the kiosk to pay, When we got to the Kiosk where we were sent to pay, there was this short lady by the Kiosk that disrespected us in a way i cant explain in words, telling me next time when you have things more than 10 you musnt come this side, at that time i only had about 8 items, i tried to explain to her that we were by the main tills when one staff member sent us to the Kiosk so thats why i was there,and that my items were not up to 10, the lady started swearing at me speaking Pedi with the other work mate and started talking to me with an attitude saying I was just telling you this so you know for next time when you have a lot of stuff dont come here but i was like my items are not even up to 10 so why are you telling me this, yoh the way this lady was answering me, 1st her attitude was that stinking attitude and the way she was talking to me, if you could see the disrespect on her face, so disappointing honestly, customers deserve to be treated better, why will i be told by your staff member to go to the Kiosk if im gonna be insulted by the cashier at the Kiosk??? Doesn't make sense
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Cynthia M
1 reviews | Active since Apr 2026
11 Apr 2026, 17:13
Kiosk cashier
I went to shop by Jumbo Cash n Carry Crown mine in jhb, I must say their customer service is pathetic really, we were by the tills waiting to pay, one lady that works there came to us and said we have to go to the kiosk to pay, When we got to the Kiosk where we were sent to pay, there was this short lady by the Kiosk that disrespected us in a way i cant explain in words, telling me next time when you have things more than 10 you musnt come this side, at that time i only had about 8 items, i tried to explain to her that we were by the main tills when one staff member sent us to the Kiosk so thats why i was there,and that my items were not up to 10, the lady started swearing at me speaking Pedi with the other work mate and started talking to me with an attitude saying I was just telling you this so you know for next time when you have a lot of stuff dont come here but i was like my items are not even up to 10 so why are you telling me this, yoh the way this lady was answering me, 1st her attitude was that stinking attitude and the way she was talking to me, if you could see the disrespect on her face, so disappointing honestly, customers deserve to be treated better, why will i be told by your staff member to go to the Kiosk if im gonna be insulted by the cashier at the Kiosk??? Doesn't make sense
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Griselda Tasmin Ströh
1 reviews | Active since Sept 2025
28 Sept 2025, 11:43
Pathetic disrespectful service
To whom it may concern, I am emailing you regarding PATHETIC customer service directly from the manager (who says his name is Daniel) and the teller (who says her name is Thembelihle) at your Jumbo Crown Mines Store. Arguing and raising your voice with us customers in the aisle on their incorrect pricing for the same items which was done by their staff. Blaming it on previous customers moving merchandise - however a customer cannot price the item, ONLY staff can price the system. They had the same items on sale for R39.99 and again the same item with the same barcode, for R197.99 . It's the responsibility of the staff to make sure the pricing and merchandise are always correct. Within the service industry the customer is always right - Ombudsman and NCC , the customer has the right to disclosure of information and right to fair and responsible marketing. Why would we ever want to come back again ,knowing if we come back then this is the kind of attitude and treatment to expect. What a disappointment for our first tine experience. Kindly can someone attend to this matter to ensure it doesn't happen again and your customers do not leave unhappy. As for whoever is in the office, Muslim man named Noor, next time don't mock your customers and make side lined comments. Utterly rude. We work in the retail industry so we are well aware of how it works with customers. Entitlement of that level is disgusting. Maybe if you handled the situation with care and respect , we would have left as happy customers and there would have been no reason for bad reviews.
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Griselda Tasmin Ströh
1 reviews | Active since Sept 2025
28 Sept 2025, 11:43
Pathetic disrespectful service
To whom it may concern, I am emailing you regarding PATHETIC customer service directly from the manager (who says his name is Daniel) and the teller (who says her name is Thembelihle) at your Jumbo Crown Mines Store. Arguing and raising your voice with us customers in the aisle on their incorrect pricing for the same items which was done by their staff. Blaming it on previous customers moving merchandise - however a customer cannot price the item, ONLY staff can price the system. They had the same items on sale for R39.99 and again the same item with the same barcode, for R197.99 . It's the responsibility of the staff to make sure the pricing and merchandise are always correct. Within the service industry the customer is always right - Ombudsman and NCC , the customer has the right to disclosure of information and right to fair and responsible marketing. Why would we ever want to come back again ,knowing if we come back then this is the kind of attitude and treatment to expect. What a disappointment for our first tine experience. Kindly can someone attend to this matter to ensure it doesn't happen again and your customers do not leave unhappy. As for whoever is in the office, Muslim man named Noor, next time don't mock your customers and make side lined comments. Utterly rude. We work in the retail industry so we are well aware of how it works with customers. Entitlement of that level is disgusting. Maybe if you handled the situation with care and respect , we would have left as happy customers and there would have been no reason for bad reviews.
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