Julia's Garden, Cape Town.

I am writing in connection with Julia's daughter Jessica Welch who took over our garden maintenance while Julia was sick.

I am writing to warn future clients of a negative experience that I received from both Julia and Jessica Welch .

I had months of great garden maintenance from Julia Welch and primarily her helper George.

Unfortunately Julia broke her Patella and her daughter, Jessica was to take over our garden maintenance. Of the three appointments with Jessica, the first she didn't let me know she wasn't coming, I had to check up on her when it was 20 mins past our appointment time. The second appointment she was 30 minutes late, no warning that she was running late. The third and last she was an hour late. I confronted her about being an hour late (irritated that she was disrespecting my time as a client) and quickly let her know what needed to be done as I was late for an appointment. Once I left, she told my husband she "will not be spoken to like that" and left. Jessica Welch was completely disrespectful of my time, I have never had such a terrible experience from a service provider. And although months of wonderful service from her mother, when I sent an email asking if they will not be continuing with servicing my garden, as I was happy to wait for her mom to get better, they never rep**** to that e-mail. As a finality, I sent a message via cellphone saying that I take the lack of response means that they will not be returning, of which I got a response from her mother 11 days after the cellphone message.

I would not recommend Jesicas Welch's services at all, and although I thought I had a better business relationship with her mother, the 10 day late response to a message, makes me question Julia Welch's business ethos as well.