dR
dale R
1 reviews | Active since Nov 2014
12 Jan 2016, 14:34
WINSTON RED NOT PROPERLY ASSEMBLED
I have been smoking Winston red for more than 20 years and never have i come across such poorly made cigarettes. the filters are not stuck on, so when you pull the smoke out the box all you end up with is the filter and if you lucky enough to actually get a smoke out it falls out the filter while you are smoking.<br> this is the brand i love but this is really unacceptable
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JT International South Africa's replyOfficial
12 Jan 2016, 14:42Hello Daler1,
Good day Dale,
Thank you for contacting JTI South Africa regarding your Winston Red cigarettes. We appreciate your feedback and would like to apologise for any inconvenience you have experienced.
We will arrange for a company representative to meet with you personally to discuss your complaint.
Kindly keep all faulty sticks/ packs on hand to return to our representative.
Kind regards
JT International SA (Pty) Ltd
Good day Dale,
Thank you for contacting JTI South Africa regarding your Winston Red cigarettes. We appreciate your feedback and would like to apologise for any inconvenience you have experienced.
We will arrange for a company representative to meet with you personally to discuss your complaint.
Kindly keep all faulty sticks/ packs on hand to return to our representative.
Kind regards
JT International SA (Pty) Ltd
JT International South Africa's reply12 Jan 2016, 14:42
Official
Hello Daler1,
Good day Dale,
Thank you for contacting JTI South Africa regarding your Winston Red cigarettes. We appreciate your feedback and would like to apologise for any inconvenience you have experienced.
We will arrange for a company representative to meet with you personally to discuss your complaint.
Kindly keep all faulty sticks/ packs on hand to return to our representative.
Kind regards
JT International SA (Pty) Ltd
Good day Dale,
Thank you for contacting JTI South Africa regarding your Winston Red cigarettes. We appreciate your feedback and would like to apologise for any inconvenience you have experienced.
We will arrange for a company representative to meet with you personally to discuss your complaint.
Kindly keep all faulty sticks/ packs on hand to return to our representative.
Kind regards
JT International SA (Pty) Ltd