MS
Meghan S

1 reviews | Active since Nov 2015

25 Nov 2015, 19:36

Unhappy customer

I've been buying Camel Double Purple religiously every week for the past year or so and the product\s quality is never constant. The box I bought yesterday had many of the ***** already popped

0
Replies (1)
JT International South Africa
JT International South Africa's reply29 Nov 2015, 21:00
Official
Hello MeghanCatherine,

Good day Meghan,

Thank you for bringing this to our attention on your Camel cigarettes. As a leading international brand, we strive for the highest quality on our cigarettes, so we do take customer feedback of this nature very seriously.
We apologise for the inconvenience you have experienced and will arrange for a company representative to meet with you personally at your convenience.

Kindly keep the faulty cigarettes on hand in order for us to investigate your complaint.

We look forward to meeting with you and thank you for your continued loyalty.

Kind regards


JT International South Africa (Pty) Ltd