NS
Nazir S

1 reviews | Active since May 2015

08 Dec 2015, 13:56

Poor quality cigarette.....

Hi <br> <br> I bought a carton of the Camel Double, Purple, and 6 boxes out of the carton so far has a problem braking the berry part.<br> <br> I only smoke this brand as I like the combination of the flavours.<br> <br> I am sure the rest of the carton with follow suit and have more than a tolerable amount of defective smokes. <br> <br> From what I've seen online this seems to be happening a lot lately. <br> <br> I have been smoking this brand for years and never have I ever encountered such bad cigarettes, t like they have not been glued together properly, the filters are skew when you smoke them they don't draw due to the paper not been sealed or glued properly!! This is my third carton now that I have inquired this problem with!!<br> <br> Is this a typical mas production flaw????<br>

0
Replies (1)
JT International South Africa
JT International South Africa's reply08 Dec 2015, 14:58
Official
Hello zyan786,

Good day ****r,

thank you for contacting JTI regarding your Camel Double. We apologise for the inconvenience you have experienced.
We will arrange for a company representative to contact you personally to discuss your complaint.

Kindly keep all faulty packs on hand to return to our representative.

Kind regards
JT International SA (Pty) Ltd