JN
Joseph N
1 reviews | Active since Feb 2014
14 Apr 2015, 05:08
Packing falls apart
I have now bought around 6 boxes of the new packaging of Winston selling for R23.50, each one of them the packaging the clue comes loose. Then all the cigarettes fall out. I know it's a cheap price, but can't you atleast do a good job in packing the boxes. I would like somebody to contact me.
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Replies (1)
JT International South Africa's replyOfficial
28 Apr 2015, 09:22Hello joseph7815,
Dear Joseph,
Thank you for contacting JTI.
We are aware of this problem and are addressing it with our factory who are currently investigating the matter.
A customer care representative will be in touch with you shortly to address your complaint.
We apologise for any inconvenience caused and assure you of our best attention to resolve this problem.
Kind regards,
JTI South Africa (Pty)Ltd
Dear Joseph,
Thank you for contacting JTI.
We are aware of this problem and are addressing it with our factory who are currently investigating the matter.
A customer care representative will be in touch with you shortly to address your complaint.
We apologise for any inconvenience caused and assure you of our best attention to resolve this problem.
Kind regards,
JTI South Africa (Pty)Ltd
JT International South Africa's reply28 Apr 2015, 09:22
Official
Hello joseph7815,
Dear Joseph,
Thank you for contacting JTI.
We are aware of this problem and are addressing it with our factory who are currently investigating the matter.
A customer care representative will be in touch with you shortly to address your complaint.
We apologise for any inconvenience caused and assure you of our best attention to resolve this problem.
Kind regards,
JTI South Africa (Pty)Ltd
Dear Joseph,
Thank you for contacting JTI.
We are aware of this problem and are addressing it with our factory who are currently investigating the matter.
A customer care representative will be in touch with you shortly to address your complaint.
We apologise for any inconvenience caused and assure you of our best attention to resolve this problem.
Kind regards,
JTI South Africa (Pty)Ltd