1 reviews | Active since Sept 2016

15 Sept 2016, 17:39

Flavourless smoking experience

<p>I have purchased on several occasions Camel Double purple, and much to my surprise there wasn't a purple flavor ball in the cigarretes. It is disappointing as a consumer having to pay extra for the double flavor only to receive one. One onders how such a discrepancy is overlooked by quality control.</p>

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Replies (1)
JT International South Africa
JT International South Africa's reply16 Sept 2016, 07:39
Official

Good day,

Thank you for bringing this to our attention on your Camel Double. As a leading international brand we strive for the highest quality on our Camel cigarettes so we take customer feedback of this nature very seriously.

We apologise for the inconvenience you have experienced and will arrange for a company representative to personally meet with you to resolve this.

Kind regards

JT International South Africa (Pty) Ltd