Damaged Cigarette

Good Day, <br> <br> As a loyal customer of Camel I have been highly saddened to have found a damaged cigarette in my recently purchased box of Camel Double (Mint & Purple). I have some photographic evidence if required however it is sure displeasing to see that a customer is not always delivered what was promised upon purchasing this product. Strangely the box itself was not damaged and only the cigarette inside, leading me to think this may have been a manufacturing fault. Concerning none the less. Please can some one contact me to have this resolved.