EP
Erika P
1 reviews | Active since Dec 2019
13 Dec 2019, 00:12
Cigarettes going out within seconds
Hi there,
My husband smokes Winston Blue. Have been for quite some years now.
We would like to thank the company for the new packaging. The old packaging madechim lose alot of cigarettes by just falling out.
However, he is extremely frustrated with the fact that the cigarette goes out very fast. Like, he puts it down for 5 seconds, and when he picks it up again its dead. This happens with almost half his pack EVERY SINGLE TIME. Why is this happening?
Helpful (0)
Replies (1)0
Replies (1)JT International South Africa's replyOfficial
13 Dec 2019, 11:09 Good day,
Thank you for bringing this matter to our attention on your Winston Blue cigarettes. As a leading international brand we strive for the highest quality and take customer feedback of this nature very seriously.
We apologize for the inconvenience you have experienced, kindly note that company representative will be in contact with you shortly.
Kind regards
JT International South Africa (Pty) Ltd
Thank you for bringing this matter to our attention on your Winston Blue cigarettes. As a leading international brand we strive for the highest quality and take customer feedback of this nature very seriously.
We apologize for the inconvenience you have experienced, kindly note that company representative will be in contact with you shortly.
Kind regards
JT International South Africa (Pty) Ltd
JT International South Africa's reply13 Dec 2019, 11:09
Official
Good day,
Thank you for bringing this matter to our attention on your Winston Blue cigarettes. As a leading international brand we strive for the highest quality and take customer feedback of this nature very seriously.
We apologize for the inconvenience you have experienced, kindly note that company representative will be in contact with you shortly.
Kind regards
JT International South Africa (Pty) Ltd
Thank you for bringing this matter to our attention on your Winston Blue cigarettes. As a leading international brand we strive for the highest quality and take customer feedback of this nature very seriously.
We apologize for the inconvenience you have experienced, kindly note that company representative will be in contact with you shortly.
Kind regards
JT International South Africa (Pty) Ltd
