TA
Tamsyn A

1 reviews | Active since Jul 2012

17 Sept 2015, 14:03

Camel double RED NO FLAVOUR

Hi<br> I have been smoking the activate or double purple since they have been brought out. I have purchased the Double Red twice in the past 2 months as there was no stock of Purple. The first box had a few cigarettes with clumps of tobacco and didn't smoke well at all until 3 quarter of the cigarette was finished and the second pack i bought has absolutely no flavour (no mint or red) Very disappointed as I am loyal to your brand for many years now

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Replies (1)
JT International South Africa
JT International South Africa's reply17 Sept 2015, 15:02
Official
Hello tamsyn22,

Good day Tamsyn

Thank you for bringing this to our attention. As a leading international brand we strive for the highest quality on our Camel cigarettes so we take customer feedback of this nature very seriously.
We apologise for the inconvenience you have experienced and will arrange for a company representative to meet with you.

We assure you of our best attention at all times and thank you for your continued loyalty.

Kind regards,

JT International South Africa (Pty) Ltd