Camel Double Purple Cigarettes

Good day<br> I am truly disappointing in the quality i have received from camel double purple for the second time now.<br> <br> I purchased a packet of cigarettes on Monday 11/05/2015 when i opened the packet there was a very strong smell of mint and blueberry. When I lit my smoke the taste was dreadful i tried to pop the purple ball and found there was NO ball to pop on any of my cigarettes. <br> <br> On Tuesday 12/05/2015 I purchased a new packet at a different store and threw away the one that I bought on Monday only having 2 smokes out of the packet. Yet again I was left disappointed when I opened my new packet of smokes just to find out that it is exactly the same story as the first one.<br> <br> I do wish to get some prompt reaction on this complaint as I strongly feel that this is not the service your paying customers should receive. <br> <br>