TP
Tev P
1 reviews | Active since Aug 2015
31 Aug 2015, 14:27
Camel Activate - No Menthol
Hi<br> This has happened a few times, I purchased a box of Camel Activate and there was no menthol ball in a few off the cigarettes...<br> <br> Surely there is a quality control process in place ?
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JT International South Africa's replyOfficial
31 Aug 2015, 15:17Hello turbotev,
Good day,
Thank you for bringing this quality defect to our attention on your Camel Activate. We certainly do have stringent quality control in place. As a leading international brand we strive for the highest quality on our Camel cigarettes so we take customer feedback of this nature rather seriously.
We apologise for the inconvenience you have experienced and would like to arrange for a customer representative in the area to meet with you. Kindly keep the faulty stock available so that we can investigate where the problem occurred.
Kind regards,
JT International SA (Pty) Ltd
Good day,
Thank you for bringing this quality defect to our attention on your Camel Activate. We certainly do have stringent quality control in place. As a leading international brand we strive for the highest quality on our Camel cigarettes so we take customer feedback of this nature rather seriously.
We apologise for the inconvenience you have experienced and would like to arrange for a customer representative in the area to meet with you. Kindly keep the faulty stock available so that we can investigate where the problem occurred.
Kind regards,
JT International SA (Pty) Ltd
JT International South Africa's reply31 Aug 2015, 15:17
Official
Hello turbotev,
Good day,
Thank you for bringing this quality defect to our attention on your Camel Activate. We certainly do have stringent quality control in place. As a leading international brand we strive for the highest quality on our Camel cigarettes so we take customer feedback of this nature rather seriously.
We apologise for the inconvenience you have experienced and would like to arrange for a customer representative in the area to meet with you. Kindly keep the faulty stock available so that we can investigate where the problem occurred.
Kind regards,
JT International SA (Pty) Ltd
Good day,
Thank you for bringing this quality defect to our attention on your Camel Activate. We certainly do have stringent quality control in place. As a leading international brand we strive for the highest quality on our Camel cigarettes so we take customer feedback of this nature rather seriously.
We apologise for the inconvenience you have experienced and would like to arrange for a customer representative in the area to meet with you. Kindly keep the faulty stock available so that we can investigate where the problem occurred.
Kind regards,
JT International SA (Pty) Ltd