1 reviews | Active since Dec 2015
Came double purple already popped
Good day<br> <br> I have been smoking Camel Double for a while now and always thought it a good quality Cigarette until the last 2 packets I purchased on 10 December 2015. I was extremely disappointed to find that most of the cigarettes in the packet have already been popped. At first I just thought that it was just the one packet but as the 2nd pack came from the same supplier it was exactly the same problem as the 1st pack. I have never ever had this problem before and it was actually quite horrible to smoke especially if you have become accustomed to the flavour. How am I to be guaranteed that this problem will not arise again if I am to continue with Camel Double Purple.<br> <br> Expecting a reply soonest.<br> <br> Many thanks <br> Cindy
Good day Cindy,
Thank you for contacting JTI regarding your Camel Double. We apologise for the inconvenience you have experienced.
We will arrange for a company representative to contact you personally to discuss your complaint.
Kindly keep all faulty packs on hand to return to our representative.
Kind regards
JT International SA (Pty) Ltd
Good day Cindy,
Thank you for contacting JTI regarding your Camel Double. We apologise for the inconvenience you have experienced.
We will arrange for a company representative to contact you personally to discuss your complaint.
Kindly keep all faulty packs on hand to return to our representative.
Kind regards
JT International SA (Pty) Ltd
