Worst experience ever

Worst experience ever with J Tronix , apperently they specialise with key coding and remotes but if they cannot sort out a simple issue with a golf 4 remote then i wouldnt recomend anybody to them . ***** and they make U wait forever for a response . Claiming that it takes too long to diagnose the fault . Y take on a job if u cannot guess the fault .totally unacceptable .