Bad service received
<p>Took my car in for service on the 3rd March, i was told that the oil tray was faulty and i need to pay R12 000 to fix it. Told them i don't have that money and took my car back Monday the 6th March and i was made to pay R1100 because service wasn't done. Tuesday the 7th March, realized that my car now leaks oil which was never an issue beofre, caled them to tell them and they told me to bring the car back on Wednesday which i did. They calledme on Thursday the 9th and told me they can get somebody to fix the leak but i will ave ot pay for that. Because i was away to Cape Town with work, i went back to them on Friday, Spoke to the manager Vish Pillay who said i must pay half and they will pay half to fix it. Told him straight away that i'm not paying anything because when i took the car there, there was no oil leak, which means that they did something for it to leak, therefore, they need to fix it. He then advised that he will call me back on Saturday the 11th to give me feedback on wayforward, and guess w hat, he didn't. Monday the 13th they called me and told me they will fix my car at no cost and will pay me back the R1100 which i paid. Tuesday the 14th they called me to come and collect the car as it was noe fixed and serive was done. Went to collect the card, and guess what, when i woke up Wednesday the 15th, the car was still leaking oil. Took it back to them Wendesday the 15th and they advised that I leave it there to be fixed which i did. As i left my car there, i got a call from the school that my daughter is sick and i have to fetch her, didn't have transport to do so due to JSN inconviniencing me and i had to ask for a lift to take my child to the doctor. Thursday the 16th, i was called and advised that the car is ready for collection and they will send someone to pick me up from work. I waited for half an hour and no one came, eventually got a lift to them to fetch the car, when i got there, the car wasn't correclty programmed,because it was going for oil service, it stated that the next service will be 03/2016, really, we are now in 2017 already, surelly, someone should have picked this up or checked it before collection. I then went back this morning to get that fixed, when i asked to speak to the manager Vish, i was told he can't come to me as he has staff meeting. I mean, what kind of service is that, i'm a customer and am paying for their services, therefore, if i wasnt to sepak to a manager, they should be available to acknowledge my complaint. Till today, i don't have my R1100 and i'm being told to send an email with my banking details as they need proof that they need to pay me back.</p> <p>I am saying, i have never seen such <strong>bad service</strong> and will never ever take my car there for anything nutil i get an apology for the inconvinienve and some sort of compensation for this horrible experienece. I will also tell every family member of mine never to take their cars there.</p>