JRT ENTERPRISES WOULD NOT RECOMMEND FOR DELIVERIES

Ordered something online and the company used JRT Enterprise as a courier. Firstly after a week of not receiving my package and their tracking app saying it's at the depot i emailed JRT and got no response. I then called the company I ordered from who managed to get hold of them and was told my parcel was delivered yesterday although their app still shows its at the depot. After several emails it finally came to light that it was delivered to the WRONG PERSON,WRONG ADDRESS and as for their tracking system I never got an answer to that. So now my personal details are floating around out there. I cancelled the order and for future reference I will be enquiring from who I buying from who they use as couriers cause I definitely won't be using them if JRT Enterprises is being used. Do better, how do get the address and contact person wrong!