**** LEATHER COUGH /SOFA

<p>We bought sofas/couch from Joy furniture about 3 years ago. the sales person Marzanne assured us that the material is genuine leather. Within the second year, the sofas have started to peel off. We went to the the store to lodge a complaint. Marzanne promised us that they will order leather and come collect the sofas for repair. As time goes, she **** to us and said that they received the wrong colour. Then after 6 months she no longer answer our calls and emails. I consulted my lawyers and the matter was reffered to Ombudsman office. Two months ago, i received a call and an email from both parties saying that they are closing the files because Joy Furniture does not respond to their communications. I am soooooo DEVASTATED!</p>