ZQ
Zandile Q

1 reviews | Active since Jul 2010

14 Jan 2022, 00:40

Bad Service

I purchased sofas on the 4 of August 2021. I made few calls following up on my delivery while I was in Gauteng and I was told due to covid restrictions deliveries are slow. I made a decision to relocate to Bizana. I alerted the store so they can change the delivery address to Bizana. I was asked to pay about R2000 for the delivery in Bizana, which I did. Around November 2021 I was told my sofa arrived in Durban and will be delivered to Bizana. I sent them the address and the driver phoned me to confirm delivery. Todate I haven't received my sofas and when I called to ask management for assistance, the sales manager promised that somebody would call me and todate I haven't received any call from the company. I am no longer interested in the sofas I was my money back.

0
Replies (1)
Joy Furniture
Joy Furniture's reply14 Jan 2022, 10:50
Official
Hi Zandile,

Your items are in stock. We will correspond with the relevant departments to find out what the reason for the delay is and give you a prompt response.

Regards
JOY Management