NB
Nicolene B

1 reviews | Active since Jun 2015

24 Jun 2015, 14:36

Worst Service ever!!!

Ordered stock from Joshua Doore in Vereeniging. Looks like this is a common problem of them not getting back to customers.<br> <br> The stock I ordered is for resell purposes - Loss of Income!!!<br> <br> I have been waiting for almost 3 weeks now for my stock and even asked for a refund then I was told that the stock is ready for delivery then again it isn't and still haven't been delivered!!!!<br> <br> They never phone me back I have to phone them all the time whereby I am being told lies over and over regarding my stock.<br> <br> I have phoned the branch, warehouses spoken to so many people but until now no one can give me an exact answer on where my stock is.<br> <br> This is really exhausting I have been to House and Home in Vereeniging as well and I must say there service and feedback are much more to satisfactory.<br> <br> Whether I get my stock or a refund I will never ever support Joshua Doore ever in my life again one doesn't need to deal with incompetence and people that does not want to do their jobs properly.<br> <br> Shame on them!!!!

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Replies (1)
Russells and Joshua Doore
Russells and Joshua Doore's reply24 Jun 2015, 15:14
Official
Hello Nicoleneburger,

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is ***.

Thanks and kind regards,
Customer Resolution Center