AM
Andile M

1 reviews | Active since Jun 2019

18 Oct 2024, 09:00

Worse place to buy furniture,dont bother

If it was possible to give them 0 stars I would have done that.Worst place to buy furniture.They never deliverer.If you are thinking of buying from them online .DONT bother to waste your money ,they never deliver.

I bought a lounge suite from Russells online which was suppose to be at stock at the time of my purchase.Paid and order was created.That was 26 Oct 2024.I paid the delivery fee of R650 and promise for delivery was suppose to be in 6 days.It never happened after 6 days and no calls or anything.After 10 days I got a call that there was no stock at the store closer to my address, thy promised me another date.Till today ,they havent delivered..call center is useless thy keep giving you stupid references and no one will call you back to follow up . This is the worst experience ever Am still trying to cancel and get my refund ..A mess after mess Save your self the trouble!

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