CH
Carike H
1 reviews | Active since Mar 2016
08 Mar 2016, 07:14
Very Dissapointed
Sunday 6 March 16, I purchased a bed cash at the Bluff Branch. after paying cash for the bed and R450 for delivery, the sales lady said that bed will be delivered the following working day, that will be the monday... monday 13:30 a lady from warehouse phones and say that the bed will be only delivered on Tuesday after lunch. that meant that my husband and i slept on the floor monday night as he gave our bed away on monday to make space for our new bed. Person in the Bluff shop and the warehouse in pinetown was not very helpful... Paying almost R7000 for a bed and delivery and to sleep on the floor is extremely dissapointing. This is my 1st and last time i will ever support this company
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Replies (1)Russells and Joshua Doore's replyOfficial
08 Mar 2016, 10:22Hello CJBluffie001,
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
Russells and Joshua Doore's reply08 Mar 2016, 10:22
Official
Hello CJBluffie001,
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ***.
Thanks and kind regards,
Customer Resolution Center
