1 reviews | Active since Jun 2016
Upset with Joshua Doore service
<p>I am very upset with Joshua Doore, since March this year, I have been getting text messages that my account is in arrears.</p> <p>I have been paying via EFT before the month ends and each time after paying they will put the funds in the wrong account since I have two accounts with them. I pay R670 in one and the other R500 of which I am supposed to be paying R486.00. </p> <p>Twice I paid directly in the store, the last being on the 27th of May and I received a text message as usual saying that I am in arrears and always I have to call them to escalate the funds which they never do. Now I am listed on the credit beureau as a bad payer. Calling them is a stress because you hold the line for a long time and end up with an expensive telephone bill.</p> <p>Please somebody help me with this issue!</p>
Good day Nonjabulo
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ********** 235.
Thanks and kind regards,
Customer Resolution Center
Good day Nonjabulo
Thank you for bringing the matter to our attention.
We have escalated the matter for further investigation and will revert with feedback soonest.
Your reference number is ********** 235.
Thanks and kind regards,
Customer Resolution Center
Hi there,
I just wanted to let you know that since my last message to you, I only heard back once from Joshua Doore saying they were fixing the issue and today I received my statement from them and nothing has been done because I am still in arrears of R165 which they didn't fix.
Thanks for helping me with this!
Hi there,
I just wanted to let you know that since my last message to you, I only heard back once from Joshua Doore saying they were fixing the issue and today I received my statement from them and nothing has been done because I am still in arrears of R165 which they didn't fix.
Thanks for helping me with this!
Good day
Thank you for bringing the matter to our attention.
We apologise for the obvious disappointment and inconvenience caused. This matter is receiving our urgent attention and we will revert with feedback soonest.
Thanks and kind regards,
Customer Resolution Center
Good day
Thank you for bringing the matter to our attention.
We apologise for the obvious disappointment and inconvenience caused. This matter is receiving our urgent attention and we will revert with feedback soonest.
Thanks and kind regards,
Customer Resolution Center
Good morning,
I wrote a comment/ review last week with regards to this same issue and I haven't heard back form anyone and I wanted to check if anyone looked at it.
Thank you
Good morning,
I wrote a comment/ review last week with regards to this same issue and I haven't heard back form anyone and I wanted to check if anyone looked at it.
Thank you
